Return, Refund&Cancellation Policy
Return, Refund & Cancellation Policy
Thank you for choosing Abu Clothing. We strive to ensure your satisfaction with every purchase. Please read our Return, Refund, and Cancellation Policy outlined below:
Return Policy: We accept returns of unused and unwashed items within 30 days of purchase. To be eligible for a return, the item must be in its original condition with tags attached. Please contact our customer service team at [ggmmashok@gmail.com] to initiate the return process. Once your return is received and inspected, we will issue a refund to your original payment method.
Refund Policy: Refunds will be processed within 5-7 business days of receiving the returned item. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or error on our part.
Cancellation Policy: You may cancel your order within 24 hours of placing it for a full refund. If you wish to cancel your order after 24 hours, please contact us as soon as possible, and we will do our best to accommodate your request. Orders cannot be canceled once they have been shipped.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund as appropriate, including covering any return shipping costs incurred.
Exchanges: Unfortunately, we do not offer direct exchanges at this time. If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.
We reserve the right to refuse returns or refunds that do not meet the above criteria or if the item has been used, washed, or damaged by the customer.
For any further questions or assistance regarding returns, refunds, or cancellations, please contact our customer service team at rbhi45925@gmail.com. We are here to help!
Thank you for shopping with Abu clothing.